Please see our FAQs below for everything you need to know about visiting Clip 'n Climb Stockton.


  • By entering the building you agree that you do not have any Covid-19 symptoms as stated in the government guidelines, this also includes any participants or spectators arriving under your booking.
  • Track and Trace is in operation at our centre and if needed, this information is taken from our contact details on the booking system. These are left by the customer placing a booking at the time of booking. The customer may be asked to contact other members of their booking party is necessary.
  • Face masks are strongly encouraged but at your own discretion, please follow government advise on face masks.

What are your opening times?


MondayThursday: CLOSED
Friday: 4pm-7pm
Sessions every Half an hour between 4:30pm – 5:30pm
Saturday: 9:30am-6:30pm
Sessions every Half an hour between 10am – 5pm
Sunday: 9:30am-6:30pm
Sessions every Half an hour between 10am – 5pm
MondaySunday: 9:30am-6:30pm
Sessions every Half an hour between 10am – 5pm

How Old do I have to be to climb?

At Clip N’ Climb Stockton you have to be 4 and above to climb.

If I am not climbing do I have to pay and where would I go?

Customers that are not climbing do not have to pay and can enjoy the café and viewing area that is located next to the arena.

Can I bring my own food?

We regret that food and drink purchased elsewhere may not be consumed on the Clip N’ Climb premises. The only exception to this is baby food. This policy is necessary for us to comply with our liability insurance and to ensure we adhere to local health and safety regulations.

We do have a on-site cafe available that offers a wide range of hot and cold food & beverage options.

Is my booking refundable?

No. All bookings have limited availability and bookings are therefore non-refundable. Bookings may be changed to a different date if we are given at least 4 hours’ notice.

is there a weight limit?

The weight limit  to use the climing walls is 150kg/ 22 stone.

I have no previous climbing experience, is Clip 'n Climb for me?

Clip ‘n Climb is designed to be fun for EVERYONE regardless of ability! The difficulty of our challenges vary so there’s something for everyone to have a go at, from beginners to experts. Our staff will also be there to assist with those less confident.

How long do Clip 'n Climb sessions last?

70-75 Minutes – Sessions comprise of a 10-15 minute safety briefing and harness fitting, followed by 55 minutes in the arena and 5 mins to debrief and remove your harnesses.

When do I need to arrive?

Please arrive at least 10-15 minutes before your session so we can ensure you are signed in and ready for briefing.

Is there parking on site?

Yes, we have limited parking at the back and side of the centre. Please ensure you arrive in enough time so you can find a place in close proximity to the centre. PLEASE DO NOT PARK IN ‘MITSUBISHI CHEMICAL’ CAR PARK. (This is located next door).


What should I wear?

Please wear comfortable clothing and trainers.

Open toed shoes, flip flops, boots, crocs, rock shoes or heels are not permitted in the climbing arena.

Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons.

Do I need to bring any equipment with me?

No, equipment is provided by us and there are no additional hire fees for this.

Do you have wheelchair access?

The Clip’ N Climb Arena is all on the ground floor and we have all necessary Disabled Parking and toilet facilities.

Do you have lockers?

Yes, we have small lockers available in our café that are free to use. They are big enough for coats or a small bag, however require a £1 deposit for them to work. Please be aware there is a £5 charge if a locker key is lost.

Do you sell gift vouchers?

Yes, we sell gift vouchers. They can be bought on the book now online checkout on our website or can be bought on-site. All vouchers have an expiry of 1 year after the selected date.

Check out our social media channels and leave us a review of your Clip 'n Climb experience on our Facebook!